Q: What is Josh WAP Portal?

Ans: Josh WAP is a subscription based service for Robi users. Josh Wap portal supports only android base mobile handset. Subscriber can enjoy fixed number of free content daily based on successful subscription and renewal. Subscriber needs to pay per content charge after exceeding daily content download limit.

Q: Which browser should I use to browse this WAP?

Ans: Browsers like Mozilla, Chrome and Internet Explorer should be used to browse josh WAP. User cannot access josh WAP using opera browser.

Q: How user can subscribe to this service?

Ans: To subscribe, SMS START JW to 27319(GP)or subscribe from WAP (m.joshbox.com.bd) portal.

Q: How user can unsubscribe to this service?

Ans: To unsubscribe, SMS STOP JW to 27319(GP) from WAP (m.joshbox.com.bd) portal.

Q: What is daily subscription charge?

Ans: Daily subscription charge is Tk. 2.00(excluding VAT & SD & SC).

Q: I am IOS user but dialed to avail this service. What is the reason?

Ans: This service is not supported IOS Platform.

Q:How many free content can download after successfully subscribed to this service?

Ans: Subscriber can download first 3 content every day based on successful subscription and renewal. Regular charge applicable (as per content) from 4th content onwards for same day.

Q: Can user download any content without being subscribed to Josh WAP?

Ans: No. User needs to subscribe 1st to download any content.

Q: How long activation is valid?

Ans: This cycle will continue until subscriber deactivates from this service.

Q: Is subscriber need to pay any data charge?

Ans: Yes, data charge is applicable.

Q: What are the content charges after 3 free download in a day?

Ans:

Additional content charge after 3 content download
Games	5.00(Per Content)
Videos	2.00(Per Content)
Music	2.00(Per Content)
Animation	2.00(Per Content)
Wallpaper	2.00(Per Content)

Q: Don’t find answers here?

Ans: Email to the below ID or call the CP helpline numbers given below: Support Email: support@mmservices.com.bd Phone: 01705564909 (9AM to 6PM except holidays).